Privacy & Cookie Policy

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

Hillside Blenders B.V. - located at Nieuwegracht 12, 3763 LB Soest, the Netherlands - is responsible for the processing of your personal data as described in this Privacy & Cookie Policy.

SCOPE OF PROCESSING OF PERSONAL DATA

We only collect and use personal data from our users to the extent necessary to provide and improve a functional website and our content and services.

The collection and use of our users' personal data only takes place with the consent of the user. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

If we receive your consent for the processing of your personal data, Article 6, paragraph 1, subsection 1 of the EU General Data Protection Regulation (GDPR) - known in the Netherlands as the General Data Protection Regulation (AVG) - applies as the legal basis for the processing of personal data. On the processing of personal data necessary for the performance of a contract to which you are a party, Article 6 (1) (b) of the GDPR is the legal basis. This also applies to the processing of personal data necessary to carry out pre-contractual measures. Insofar as the processing of personal data is necessary for the fulfilment of legal obligations relating to our business operations, Article 6 (1) (c) of the GDPR constitutes the legal basis. Should vital interests of you or any other natural person require the processing of personal data, Article 6(1)(d) of the GDPR is the legal basis. If the processing of personal data is necessary to safeguard a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of you do not outweigh the aforementioned interest, article 6, paragraph 1 under f GDPR as the legal basis for the processing.

ERASURE OF DATA AND DURATION OF STORAGE

The personal data of our users are deleted or blocked as soon as the purpose of the storage is no longer applicable. In addition, data may be stored if this is required by European or national legislation in EU regulations, laws or other provisions to which the data controller is subject. The data will also be blocked or deleted when a storage period prescribed by the above mentioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

DESCRIPTION AND EXTENT OF DATA PROCESSING

When our website is visited, our system automatically collects data and information from the visitor's computer system. The following data is collected:

(1) information on the type of browser and version used

(2) the user's operating system

(3) the user's internet service provider

(4) the user's IP address

(5) date and time of access

(6) websites from which the user's system reaches our website

(7) websites that are accessible through the user's system via our website

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

LEGAL BASIS FOR DATA PROCESSING

The legal basis for the temporary storage of data and log files is laid down in Article 6(1)(f) of the GDPR.

PURPOSE OF DATA PROCESSING

The temporary storage of your IP address by our system is necessary to enable the delivery of the website to your computer. For this purpose, the IP address of each user must be stored for the duration of the session.

The storage in log files takes place in order to guarantee the functionality of the website. This helps us to optimise the website and to ensure the security of our information technology systems. An analysis of the data for marketing purposes does not take place in this context.

These purposes are legally legitimised in accordance with Article 6(1)(f) of the GDPR.

DURATION OF STORAGE

The data will be deleted as soon as it no longer serves the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended. If the data is stored in log files, storage will cease after seven days at the latest. In this case, the IP addresses of the users are deleted or disposed of so that a link to the users is no longer possible.

POSSIBILITY OF OBJECTION AND REMOVAL

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the functioning of the website. There is therefore no possibility for the user to object to this.

COOKIES AND SIMILAR TECHNIQUES WE USE

In order to be able to offer and improve our website and our services, we use necessary statistical and marketing cookies with a purely technical functionality.

WHAT IS A COOKIE?

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. Cookies ensure that our website works properly, can be optimised and that, for example, your preferences are remembered. In addition, we place cookies that track your surfing behaviour so that we can offer you tailor-made content and advertisements. When you first visited our website, we informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store any more cookies. In addition, you can delete all information that has previously been stored using your browser settings.

FUNCTIONAL AND NECESSARY COOKIES

Functional cookies are necessary for the proper functioning of the Mokum Dusk website. The functional cookies are therefore placed by default and will not be removed if you do not accept them. These cookies ensure, for example, that you remain logged in during your visit to the website or that your products remain in the shop wall when you leave the website.

WHAT COOKIES DO WE USE?

Google reCaptcha / Google Maps cookies

Cookie name: _grecaptcha
Function: This cookie is used to distinguish between humans and bots. This is beneficial for the website to create proper reports about the usage of the website.
Provider: mokumdusk.com
Type : HTML Local Storage
Retention time: Persistent

Cookie name: _GRECAPTCHA
Function: This cookie is used to distinguish between humans and bots. This is helpful for the website to create proper reports about the usage of the website.
Provider: Google
Type : HTTP Cookie
Retention time : 179 days

Cookie name: rc ::a
Function: Assesses whether the visitor is a person or a bot in order to be able to make correct reports about the use of the website.
Provider: Google
Type: HTML
Retention time: Persistent

Cookie name: rc ::b
Function: This cookie is used to distinguish between humans and bots.
Provider: Google
Type: HTML
Retention time: Only during the session

Cookie name: rc ::c
Function: This cookie is used to distinguish between humans and bots.
Provider: Google
Type: HTML
Retention time: Only during the session

WooCommerce cookies

Cookie Name: wc_cart_hash_#
Function: Pending
Provider: -
Type: HTML
Retention Time: Only during the session

Cookie Name: wc_fragments_#
Function: Pending
Provider: -
Type: HTML
Retention Time: Only during the session

ANALYTICAL AND STATISTICAL COOKIES

Analytical, also known as statistical cookies, are used to measure website traffic. The information that is measured gives us insight into how the website is used, what information the visitors are looking for and what pages are mainly visited. Because we want to analyse and improve the website continuously, we need this information. In this way, we want to make the website as pleasant as possible for the visitor.

GOOGLE ANALYTICS

Cookie name: _ga
Function: Google Analytics registers a unique ID and measures how the user found Mokum Dusk. But also which pages on the website are the most popular. Without this cookie we miss these data. Therefore we cannot see how the website is being used and we cannot improve the website for the user.
Provider: mokumdusk.com
Type: HTTP
Storage time: 2 years

Cookie name: _gat
Function: Google Analytics measures how the user found Mokum Dusk. But also which pages on the website are the most popular. Without this cookie we miss these data. Therefore we cannot see how the website is used and we cannot improve the website for the user.
Provider: mokumdusk.com
Type: HTTP
Storage time: 1 day

Cookie name: _gid
Function: Google Analytics measures how users found Mokum Dusk. But also which pages on the website are the most popular. Without this cookie we miss these data. Therefore we cannot see how the website is used and we cannot improve the website for the user.
Provider: mokumdusk.com
Type: HTTP
Storage time: 1 day

Cookie Name: collect
Function: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks visitor across devices and marketing channels.
Provider: Google-analytics.com
Type: Pixel
Storage time: Only during the session

HOTJAR COOKIES

Cookie name: _hjAbsoluteSessionInProgress
Function: To analyse the website. This cookie is used to detect the first page view session of a user.
Provider: Hotjar
Type: HTTP
Retention time: Expires after 30 minutes

Cookie Name: _hjFirstSeen
Function: To identify the first session of a new user.
Provider: Hotjar
Type: HTTP
Retention time: Only during the session

Cookie Name: _hjIncludedInPageviewSample
Function: To analyse the website. This cookie is set to let Hotjar know if the visitor is included in the data sample defined by the site's pageview limit.
Provider: Hotjar
Type: HTTP
Retention time: Expires after 30 minutes

Cookie name: _hjIncludedInSessionSample
Function: Determines whether the user's navigation should be recorded in a particular temporal statistical sample.
Provider: Hotjar
Type: HTTP
Retention time: Expires after 30 minutes

Cookie name: _hjRecordingLastActivity
Function: Hotjar is used to collect information about visitor behaviour patterns. Hotjar records page visits, mouse clicks, mouse movements and scrolling activity of visitors. The recordings are anonymised by Hotjar; Hotjar does not display or use IP addresses.
Provider: Hotjar
Type: HTTP
Storage time: 1 day

Cookie Name: _hjSessionResumed
Function: Cookie to reconnect session/recording if there have been connection problems.
Provider: Hotjar
Type: HTTP
Retention time: Session

Cookie name: _hjSessionUser_#
Function: Gathers statistics about the user's visits to the website, such as the number of visits, the average time spent on the website and which pages are read.
Provider: Hotjar
Type: HTTP
Storage time: 1 year

Cookie name: _hjViewportId
Function: Cookies to register (new) sessions and to store information about the viewport.
Provider: Hotjar
Type: HTTP
Retention time: Session

Cookie name: _hjRecordingEnabled
Function: Used to track visitors' navigation in order to optimise the website.
Provider: Hotjar
Type: HTTP
Retention time: Session

MARKETING AND TRACKING COOKIES

Tracking cookies are used for marketing purposes. They allow us to follow and analyse the visitor's surfing behaviour. This gives us a better idea of the pages you visit. Based on your interests, we can optimise the website. If you have agreed, we will combine the data obtained via the website with the personal data.

FACEBOOK PIXEL COOKIES

Cookie Name: _fbp
Function: Used by Facebook to deliver a range of advertising products, such as real-time bidding from third party advertisers.
Provider: mokumdusk.com
Type: HTTP
Retention time: 1 day

Cookie Name: fr
Function: Used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers.
Provider: facebook.com
Type: HTTP
Retention time: 3 months

Cookie Name: tr
Function: Used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers.
Provider: facebook.com
Type: Pixel
Retention Time: During the session only

GOOGLE COOKIES

Cookie name: _gcl_au
Function: Used by Google AdSense to experiment with the effectiveness of advertisements on websites using their services.
Provider: Google Tag Manager
Type: HTTP Cookie
Retention Time: 3 months

Cookie Name: ads/ga-audiences
Function: Used by Google AdWords to measure which visitors are most likely to become customers, based on the visitor's behaviour in the website.
Provider: google.com
Type: Pixel
Storage time: Only during the session

Cookie Name: IDE
Function: This cookie is set via the Doubleclick domain to enable measurement, reporting, frequency capping, forecasting and spam filtering.
Provider: doubleclick.net
Type: HTTP
Storage time: 1 year

Cookie Name: pagead/1p-user-list/#
Function: Pending
Provider: google.com
Type: Pixel
Retention Time: Only during the session

NEWSLETTER

On our website it is possible to register for our free newsletter. When registering for the newsletter, the data entered in the input fields is sent to our service provider Mailchimp. This is a platform for sending newsletters from the US provider Rocket Science Group, LLC, 675 Ponce de Leon Ave NE #5000, Atlanta, GA 30308, USA (of course in accordance with the "Privacy Shield EU-US").

As part of the registration, the e-mail address and in some cases the name of the applicant are requested and stored. In addition, the following data is collected during registration:

- IP address of accessing computer

- Date and time of registration

When you visit our website for the first time, reference is made to this Privacy & Cookie Policy and your consent is obtained for the processing of this data. The data you provide will only be used for sending the newsletter on the basis of your consent. As a subscriber to the newsletter, individual preferences are stored in order to be able to adapt the content of future newsletters to your personal preferences.

You can unsubscribe from the newsletter at any time by sending a message to the e-mail address below or via a link provided in the newsletter for this purpose. After unsubscribing, we will delete your e-mail address unless you have explicitly agreed to further use of your data.

CONTACT FORM & EMAILS

Our website offers the possibility of contacting us via a contact form. When you use this form, the data that you enter in the input fields (your first name, last name and e-mail address and possibly your company name and telephone number) is sent to us and stored. As well as the message, time and date of transmission.

Your first visit to our website will refer to this Privacy & Cookie Policy and obtain your consent to the processing of this data.

YOUR RIGHTS

Do you want to change, delete or limit the use of your data? Please contact us at the e-mail address below. You can also object to the use of your data for marketing purposes. Do you no longer want cookies? Read below how you can arrange this yourself.

QUESTIONS ABOUT OUR PRIVACY & COOKIE POLICY

For questions regarding our Privacy & Cookie Policy, please send an e-mail to: info@mokumdusk.com.